Customer Services Support
Monday, 25 de March de 2024
190
(Gijón) Funciones: Support the end-to-end (E2E) Order-to-Cash process including: Establish/Maintain Customer "Masters", Product "Masters" and Tables in Support of other Master Data Respond to Customer Inquiry Verify and confirm Product availability Create, modify and cancel Order ¿in system¿ Communicate order to appropriate parties for fulfillment, logistics and documentation Understand document and data requirements (packing lists, space release, etc) Monitor product, transaction and documentation flow Issue invoice and other required documents to the customer Provide input to demand forecasting regarding open order status, demand outlook, changes from customer etc. Collect, maintain and communicate information to support delivery planning and execution processes. Requisitos: The following is required for this role: * Bachelor"s degree or combined experience/education equivalent * Fluence written and oral communication in English. Turkish and any other language would be a plus * Teamwork, proactivity, collaboration and ability to solve problems * Ability to work with variety of IT tools and Microsoft Office * Ability to manage multiple priorities and fast-paced environment The following is preferred for this role: * Experience in Customer Service * Experience in SAP and SFDC * Experience in Marine shipments Contrato: Temporal Jornada: Completa Salario: 25.541-27.000€ al Año
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